What is personal information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone details.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, and via our website. We collect your Personal Information for the primary purpose of providing our services to you.
Disclosure of personal information
Your Personal Information may be disclosed in a number of circumstances, including third parties where you consent to the use or disclosure, and where required or authorised by law.
Security of personal information
- Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure.
- When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it.
- Most Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Maintaining the quality of your personal information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date.